FAQ

How long does delivery take after placing an order?

Delivery typically takes 3–8 business days after dispatch, depending on location. and selected shipping options.
 

Do you offer international shipping?

No, we do not provide international shipping. We only ship within India and currently deliver to all pin codes across India.
 

How long does the processing take place?

Orders are typically processed within 1-2 business days (excluding weekends and public holidays) from the date of order confirmation. Once your order is processed, you will receive a confirmation email with all details.
 

When product delivery can be expected?

Our standard shipping typically takes between 3-8 business days, ensuring you receive your latest fashion finds promptly.

Can I cancel my order after placing it?

You can cancel your order within 24 hours of placing it or before it has been shipped, whichever is earlier.
 

How do I request an order cancellation?

Yes, you can request an order cancellation and to request cancellation, please contact our customer support team via email.
 

Will I receive a full refund if I cancel my order?

If your order is eligible for cancellation, a full refund will be processed to your original payment method.
 

Are any items non-returnable or non-refundable?

Products must be unused, unwashed, and in original condition with tags intact. Returns should be requested within the return window from the delivery date. Items showing signs of wear, damage, or alteration won’t be accepted.

How should I wash your clothing items?

We recommend following the care label instructions—most of our garments prefer gentle hand or machine wash in cold water.
 

Can I iron or steam my clothing?

Yes, but always check the care label. Use low to medium heat for ironing, or opt for a garment steamer for delicate fabrics.
 

Do your clothes shrink or fade after washing?

Our garments are made with quality materials and pre-washed where applicable to minimize shrinkage or color fading.
 

How do I store delicate or seasonal items?

Store in a cool, dry place. For delicate pieces, use cloth garment bags or acid-free tissue to preserve shape and quality.